....and I'm not being sarcastic. I do enjoy my job. It's the main reason I returned to this company after my experience at ITT Tech. Most of my co-workers are great. I enjoy helping other reps and our clients. I enjoy being more knowledgeable about technology and I see the value in what we do as a company.
Since I returned last year I have worked hard to learn more and move up. It finally paid off. Today it was announced I've been promoted to CS Rep 2. I triage support tickets as they come in, give guidance to other reps, and help other reps work their calls as well.
I'm excited about my new position and I'm glad to have some good news for a change.